Introduction
If you are a user of Intuit TurboTax, you may have heard about the recent settlement that Intuit has agreed to. This settlement is related to a class-action lawsuit that was filed against the company. In this article, we will provide you with all the details that you need to know about the Intuit TurboTax settlement.
The Lawsuit
In 2015, a class-action lawsuit was filed against Intuit TurboTax. The lawsuit alleged that the company had engaged in deceptive practices by automatically charging customers for add-on services that they did not want or need. The lawsuit also alleged that the company had made it difficult for customers to obtain refunds for these charges.
The Settlement
In 2021, Intuit TurboTax agreed to settle the lawsuit for $40 million. Under the terms of the settlement, customers who were charged for add-on services between January 12, 2015, and May 28, 2021, may be eligible for a refund. The settlement also requires Intuit TurboTax to make changes to its business practices to ensure that customers are not charged for add-on services without their consent.
Eligibility for Refunds
If you were a customer of Intuit TurboTax between January 12, 2015, and May 28, 2021, and were charged for add-on services that you did not want or need, you may be eligible for a refund. To request a refund, you must submit a claim form by October 11, 2021. The claim form can be found on the settlement website.
Changes to Business Practices
As part of the settlement, Intuit TurboTax has agreed to make changes to its business practices to ensure that customers are not charged for add-on services without their consent. These changes include:
- Providing customers with clear and conspicuous disclosures about add-on services
- Obtaining affirmative consent from customers before charging them for add-on services
- Making it easy for customers to obtain refunds for add-on services that they did not want or need
Conclusion
If you were a customer of Intuit TurboTax between January 12, 2015, and May 28, 2021, and were charged for add-on services that you did not want or need, you may be eligible for a refund as part of the settlement. To request a refund, you must submit a claim form by October 11, 2021. Additionally, Intuit TurboTax has agreed to make changes to its business practices to ensure that customers are not charged for add-on services without their consent in the future.
